The insurance coordinator is responsible for confirming that the patient scheduled has active coverage and communicating to their said office when a patient’s insurance is inactive or there are any discrepancies that would need to be discussed with the parent upon arrival.
Other duties responsibilities include but are not limited to:
- Verifying insurance benefits
- Correctly updating insurance tables in Dentrix
- Properly documenting notes for staff
- Communicating directly with billers for unprocessed claims/errors